Sales, Operations and Support

Rewarding Careers in the Arcade Industry with LAI Games



Customer success is what drives our business

We exist to create positive experiences every time customers and consumers encounter us or one of our products. Whether it’s a consumer playing our latest arcade game or an arcade operator reaching out to us for support, their experience with these interactions define how we measure our success. Every touchpoint should deliver a positive experience.

Want more information on what our hiring process looks like?  Visit our careers homepage for details, or see what job opportunities we currently have in our sales, support and operations departments.

Careers at LAI Games

Operations and Support

Our team in Dallas handles parts and support for our customers all around the world, while our sales and operations teams work directly with customers and distributors to facilitate game sales, communicate product information and provide technical support where required.

Sales and Marketing

The sales and marketing team help facilitate numerous trade shows and events throughout the course of the year, bringing our products to the market.  We strive to ensure our games live up to their reputation of earning big revenues for out-of-home entertainment location-owners and operators, and putting smiles on guest’s faces.

Careers at LAI Games

Current open positions

Position/Division Summary:

The Senior Recruitment Specialist is responsible for the full recruitment life cycle. Ensures a positive candidate experience at every touchpoint including new hire onboarding.  Establish and maintain a position of trusted advisor to employees and management for all recruitment-related activities. 

Key Responsibilities:

  • Accountable for full recruitment cycle from headcount approval through to onboarding new hires
  • Responsible for managing all job postings through career sites and social media channels
  • Liaise with Marketing Team to build employment brand through Careers Page and social media channels
  • Proactively connect with candidates and build relationships that convert passive candidates to new hires
  • Pre-screen resumes, conduct phone screens, candidate interviews, and coordinate interviews for Hiring Managers
  • Keep accurate and current records of all open vacancies through BambooHR
  • Reference check potential candidates and provide feedback to hiring managers
  • Manage all background checks for potential new hires
  • Monitor and track all recruitment data
  • Source compensation market data
  • Proactively drive recruitment activity in the region by seeking out new and improved ways to source top talent
  • Build a pipeline of potential talent for critical roles
  • Support Global Talent Acquisition Manager in other global roles as required
  • Provide HR generalist support (onboarding new hires)
  • Other duties as assigned

Required skills and experience:

  • Minimum 4 years full cycle professional recruitment experience, agency or in-house
  • 2+ years working with Applicant Tracking System (BambooHR a plus)
  • Experience sourcing and pre-screening candidates
  • Experience in using digital recruiting tools such as LinkedIn Recruiter, social media channels, and job posting sites
  • Well developed analytical, decision-making, negotiation, problem-solving, and verbal/written communication skills
  • Ability to take initiative and prioritize multiple roles in a fast-paced environment
  • Team player willing to support HR colleagues as required
  • Self-starter, able to work with minimal supervision